1. Information We Collect

a. Personal Information

Name, email, phone number, and address

Property details and installation requirements

Payment information for consultations and installations

b. Non-Personal Information

IP address, browser type, and device information

Pages visited, time spent on the website, and interaction with forms

c. Third-Party Device Data

Information from smart home devices integrated by YES Installation (e.g., Control4, Josh.ai, Lutron, Sonos)

Usage analytics for system optimization and support, collected with client consent

2. How We Use Your Information

We use collected information to:

Provide and manage consultations, installations, and ongoing services

Communicate appointment details, service updates, and promotions

Improve our website and service experience

Ensure proper functioning and security of installed systems

Comply with legal requirements and protect our rights

3. Sharing Your Information

We do not sell or trade your personal information. We may share information with:

Contractors or service providers assisting with installations

Payment processors for billing purposes

Legal authorities when required by law

Third-party smart home platforms for device integration only

4. Cookies and Tracking

We may use cookies and similar technologies to improve website functionality and user experience

Cookies track website usage and manage online forms and booking tools

Users can manage or disable cookies via browser settings, though some features may be affected

5. Data Security

YES Installation uses administrative, technical, and physical safeguards to protect data

Only authorized personnel have access to sensitive information

While we strive for security, no method of transmission or storage is completely secure

6. Data Retention

Personal information is retained as needed to provide services, comply with legal obligations, or resolve disputes

Clients may request deletion of personal data, subject to applicable laws or contractual requirements

7. Client Responsibilities

Clients should:

Provide accurate information for consultations and installations

Maintain control over smart home devices and login credentials

Notify YES Installation of any changes in property ownership or system configuration

8. Third-Party Links

Our website may include links to third-party sites. YES Installation is not responsible for the privacy practices of these websites.

9. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children.

10. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

Access and review your personal data

Request corrections or deletion of data

Object to or restrict certain processing

Withdraw consent, where applicable

Requests can be submitted via our contact information below.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically

Updates will be posted on the website with a revised effective date

Continued use of services indicates acceptance of the updated policy

12. Contact Information

For questions or data requests:

YES Installation