YES Care™ — Ongoing Protection for Your Smart Home or Business

YES Care provides priority support, preventive maintenance, and preferred pricing. Service visits, repairs, replacement parts, upgrades, new installations, third-party services, and work outside the included plan benefits may incur additional charges. Priority scheduling is subject to technician and parts availability. Remote monitoring and support require compatible connected equipment.

YES Care Basic

$39/mo

Essential support when you need it.
Priority scheduling over non-members
Remote support & troubleshooting
Annual system health check
System documentation maintained on file
5% off service labor
5% off eligible hardware
Preferred service rates
Best for: Clients who want basic system protection and access to professional support.

⭐ YES Care Plus (Most Popular)

$69/mo

Enhanced support and proactive system care. Everything in Basic, plus:
Enhanced priority scheduling
Annual system performance tune-up
Proactive system health audit
Network & connected-device review
Remote system monitoring when supported
10% off service labor
10% off eligible hardware
Reduced diagnostic/service-call fee
Best for: Smart homes and businesses that depend on their technology every day.

YES Care Premier

$109/mo

Our highest level of priority service and system care. Everything in Plus, plus:
Same- or next-business-day priority scheduling
Highest service priority
Dedicated priority support
Annual calibration & performance optimization
Comprehensive system health audit
Proactive system review
Remote troubleshooting when available
15% off service labor
15% off eligible hardware
Preferred upgrade and replacement pricing
Best for: Larger smart homes, luxury residences, and businesses where system reliability and fast support are a priority.