1. Services Provided

YES Installation specializes in:

Smart Home Automation – including Control4, Josh.ai, Lutron, and other home automation platforms.

Audio/Video Systems – whole-home audio, home theaters, media rooms, and video distribution.

Security & Surveillance Systems – cameras, smart locks, alarms, and monitoring.

Outdoor Entertainment – weatherproof TVs, outdoor audio, lighting, and backyard theater systems.

Voice-Control Systems – natural voice automation, room-to-room communication, and system integration.

All services are provided per the written proposals, contracts, or quotes issued to the client.

2. Booking, Consultations & Appointments

Clients may schedule appointments online, by phone, or email.

Clients must provide accurate property information and access instructions.

YES Installation reserves the right to reschedule appointments due to unforeseen circumstances (e.g., weather, equipment delays, or staff availability).

Cancellation or rescheduling by clients must be communicated at least 24 hours in advance; otherwise, a fee may apply.

3. Payment Terms

Service fees, deposits, and payment schedules are detailed in the proposal or contract.

Deposits may be required before work begins; final payment is due upon completion unless otherwise agreed.

Late payments may incur interest or service fees.

YES Installation reserves the right to pause or cancel work if payments are not received according to the agreed schedule.

4. Client Responsibilities

Clients agree to:

Provide access to all areas of the property where installation or service is to occur.

Obtain any required permits or approvals for installation.

Maintain a safe environment for our installation team.

Notify YES Installation of any pre-existing property conditions that may affect work (e.g., structural issues, wiring hazards).

5. Equipment & Product Warranty

Equipment installed by YES Installation may carry manufacturer warranties; details will be provided per product.

YES Installation provides limited installation warranties, generally covering workmanship for [insert period, e.g., 12 months].

Warranty does not cover damages caused by misuse, accidents, natural disasters, unauthorized modifications, or tampering.

6. Liability & Limitation of Liability

YES Installation is not liable for indirect, incidental, or consequential damages arising from the use of installed systems.

Maximum liability is limited to the amount paid by the client for the specific service or installation.

Clients assume responsibility for data, content, and settings used with smart home systems.

7. Intellectual Property

All content on the YES Installation website—including text, images, logos, and media—is the property of YES Installation.

Clients may not copy, reproduce, or distribute content without prior written consent.

8. Privacy

Our Privacy Policy governs collection, storage, and use of personal information.

By using our services, clients consent to our collection and use of data as described in the Privacy Policy.

9. Termination of Services

YES Installation may terminate or suspend services if a client breaches these Terms, engages in illegal activities, or obstructs safe installation.

Clients may terminate services by providing written notice; cancellation fees may apply as outlined in the service agreement.

10. Changes to Terms of Service

YES Installation reserves the right to modify these Terms at any time.

Updated Terms will be posted on the website with the revised effective date.

Continued use of services after updates constitutes acceptance of the new Terms.

11. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Texas.

Any disputes arising under these Terms will be resolved in Rockwall County or Dallas County, Texas, unless otherwise agreed in writing.

Parties agree to attempt mediation before pursuing legal action.

12. Limitation of Endorsements & Responsibility

YES Installation may recommend products, platforms, or brands (e.g., Control4, Josh.ai, Lutron).

We are not responsible for product defects, software updates, or third-party service issues beyond installation.

13. Contact Information

If you have questions regarding these Terms of Service:

YES Installation